Alpha House provides families living in cars, in uninhabitable overcrowded settings or other similar desperate situations temporary, emergency shelter. The six shelter rooms can house up to 24 people at one time. Everything is provided for families during their stay, including daily meals, laundry facilities and detergent, diapers, toilet paper, toiletries and other basic material needs.
While the maximum stay for a family is 90 days, the state and federal government recommend a Housing First model, which encourages diversion from shelter as well as shortened stays. Families who come to Alpha House often have a single parent, several children, utility and other debt, multiple evictions, no job and a poor employment history. They often require significant assistance to ensure their success upon leaving Alpha House and to prevent future episodes of homelessness.
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Shelter Aides play an important role in ensuring smooth operation of the shelter during their shift. The Shelter Aide supervises the IHN operation and constitutes the first response to emergencies and emergent situations if and when they arise. This position is responsible for providing support to residents, volunteers, and other staff; enforcing rules; ensuring that procedures are followed; and supervises families, volunteers, and the building and grounds. This position reports to the Shelter Director and maintains close contact with the Services Team. Tasks and duties will include, but are not limited to administrative and facility oriented tasks, during the hours of 4pm and 11pm Monday thru Friday, and 3pm to 11pm Saturday and Sunday. The weekend Shelter Aide tasks and duties will include, but are not limited to administrative and facility oriented tasks during the hours of 7 a.m. and 3 p.m. Saturday and Sunday. The midnight Shelter Aide is responsible for providing the above duties as well as performing janitorial tasks. This position requires being awake between the hours of 11pm to 7am and providing a shift report to Service Team members in the morning.
The average length of stay for a family at Alpha House is 54 days.